This week we’re releasing a slew of improvements to make it easier to work together with your team:

👫 Teams

Organize and conquer! You can now create teams within Atlas, assign tickets to specific teams, and create team-based inboxes. Our new features are built to ensure that workload is spread out efficiently within your teams, as planned out by you.

Ticket only view

For companies working in more transactional fields, you can now switch from a customer-first view to a ticket-only view. This allows you to see one ticket at a time rather than the entire customer’s timeline, helping you focus on the task at hand and improving efficiency.